Independent Living Specialists (ILS) is pleased to announce the acquisition of Professional Assistance for Living (PAL) from 1 February 2024. For more information, please click here.
Home / ILS Store experience / Independent Living Specialists Box Hill - Mobility Specialist store

Opening hours
Mon-Fri: 9am-5pm, Sat: 9am-2pm

Phone: 03 9044 3371

About ILS Box Hill

Conveniently located in the eastern suburbs of Melbourne, our ILS Box Hill store is easily accessible by public transport; Laburnum train station and several bus stops are within walking distance. It is a short drive away from Box Hill Hospital and nearby aged care facilities such as Blue Cross and Freedom Burwood. At our large showroom, you will find a quality range of homecare mobility products from reputable brands.

Our ILS Box Hill team is made up of highly knowledgeable and qualified team members including a dedicated assistive technology professional (ATP). We provide exceptional customer service, delivered with sensitivity and care. We will work closely with you to understand your unique needs, and support you in selecting products best suited to helping you achieve your goals.

We invite you to visit us at our ILS Box Hill store to discuss your homecare equipment needs in a relaxed and comfortable environment, or continue to shop online 24/7.

ILS products

Quality products and competitive prices

Our care solutions

We are here for all your needs

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Allied health services & support

Our Home and Community Care team are ready to provide you with exceptional clinical advice and support. We will support you with product demos, educational in-services and training to guide you through your mobility needs. For more information, visit our Clinical Expertise page.

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NDIS support

ILS is a registered NDIS provider. Our clinical team are specialists in assistive technology and work collaboratively with allied health professionals to facilitate equipment prescription for NDIS participants. Visit our Guide to NDIS Assistive Technology for more information.

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Hire equipment

Hiring from our wide range of quality products will give you the flexibility of short-term use. From commodes to power chairs, all our hire products undergo regular testing and maintenance so you can use ILS products with confidence.

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Service support

Whether you have a warranty claim or are in need of an after-sale repair, we are here for you. We’ll send out our qualified technicians to provide you with the very best in fast and reliable professional services and repairs. Book your service with us online.

Meet our team

Meet your ILS Box Hill team

Independent Living Specialists Box Hill - Mobility Specialist store 10
Home & Community Care

Sally Kentell

Regional Clinical Manager/ Assistive Technology Professional

[email protected]

VIC
Independent Living Specialists Box Hill - Mobility Specialist store 11

Stephanie Diep

Regional Manager

VIC
Independent Living Specialists Box Hill - Mobility Specialist store 12

Jacqueline Murison

Store Manager

Balwyn North, VIC

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Customer support

Email us with any questions or enquiries. We would be happy to answer your questions. We’ll do everything we can to respond quickly.

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Assistive Technology Professionals

Made up of more than 40 assistive technology professionals (ATPs), our clinical team are specialists in assistive technology and equipment prescription.

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Locate a showroom

Independent Living Specialists is Australia's largest medical and homecare equipment supplier with over 60 showrooms across New South Wales, Victoria, Queensland and South Australia.