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Product Support

Independent Living Specialists is a leading establishment providing mobility aids and mobility solutions bringing a wide array of leading products at competitive prices to meet your budget.  

The establishment is proud of its existence for the past 15 years in the industry and understands the importance of offering after-sales services and product support along with their team of product experts on hand to provide extensive support services.

Customer Support Services

Their customer support services are available for product information, purchasing, installing or troubleshooting of the mobility equipment and contactable by telephone 1300 008 267 or email onlinesupport@ilsau.com.au

Occupational Therapists

Independent Living Specialists are proud employers of Occupational Therapists who specialize in assistive technology and equipment prescription. These OTs offer clinical advice and support in various issues including normal advice and recommendation, private consultation, product demonstration, trials, and educational in-services and training. Private clients could avail these services through clinicians, therapists and care support advisors.

When a client needs further assessment to determine their needs and an in-home equipment assessment is required, The occupational therapists at ILS are registered nationally and available for referral only for a one-off fee for service assessments. ILS could be contacted for a discussion on the most suitable services for your requirements.

Home Care Servicing

Independent Living Specialists’ home care servicing is quick, reliable and professional. They are dedicated to the service and repair of products and regardless of whether it is a warranty claim or any after-sales repair, the fully qualified technicians who attend are some of the best the country has to offer.