Leading specialists of homecare mobility equipment
Our ILS Ballina store is conveniently located in Ballina Centre Shopping Centre and within 1 kilometre from Ballina District Hospital. At our large open showroom, you will find an extensive range of quality homecare mobility products from reputable brands.
Our ILS Ballina team is made up of highly knowledgeable and qualified staff. We provide exceptional customer service, delivered with sensitivity and care. We will work closely with you to understand your unique needs, and support you in selecting the products best suited to helping you achieve your goals.
We invite you to visit us at our ILS Ballina store to discuss your homecare equipment needs in a relaxed and comfortable environment, or continue to shop online 24/7.
Our care solutions
Our Home and Community Care team are ready to provide you with exceptional clinical advice and support. We will support you with product demos, educational in-services and training to guide you through your mobility needs. For more information, visit our Clinical Expertise page.
ILS is a registered NDIS provider. Our clinical team are specialists in assistive technology and work collaboratively with allied health professionals to facilitate equipment prescription for NDIS participants. Visit our Guide to NDIS Assistive Technology for more information.
Hiring from our wide range of quality products will give you the flexibility of short-term use. From commodes to power chairs, all our hire products undergo regular testing and maintenance so you can use ILS products with confidence.
Whether you have a warranty claim or are in need of an after-sale repair, we are here for you. We’ll send out our qualified technicians to provide you with the very best in fast and reliable professional services and repairs. Book your service with us online.
Meet our team
Seating and Mobility Specialist / Occupational Therapist
Retail Area Manager
Speaks French, Italian and Spanish
Retail Assistant (Occupational Therapy student)
Email us with any questions or enquiries. We would be happy to answer your questions. We’ll do everything we can to respond quickly.
Made up of more than 40 occupational therapists, our clinical team are specialists in assistive technology and equipment prescription.
Independent Living Specialists is Australia’s largest medical and homecare equipment supplier with over 30 showrooms across New South Wales, Victoria, Queensland and South Australia.