Home / ILS Store experience / Independent Living Specialists Ballina - Mobility Specialist store

Opening hours
Mon-Fri: 9am-5pm, Sat: 9am-2pm

About ILS Ballina

Our ILS Ballina store is conveniently located in Ballina Centre Shopping Centre and within 1 kilometre from Ballina District Hospital. At our large open showroom, you will find an extensive range of quality homecare mobility products from reputable brands.

Our ILS Ballina team is made up of highly knowledgeable and qualified staff. We provide exceptional customer service, delivered with sensitivity and care. We will work closely with you to understand your unique needs, and support you in selecting the products best suited to helping you achieve your goals.

We invite you to visit us at our ILS Ballina store to discuss your homecare equipment needs in a relaxed and comfortable environment, or continue to shop online 24/7.

ILS products

Quality products and competitive prices

Our care solutions

We are here for all your needs

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Occupational therapy services

Our Home and Community Care team are ready to provide you with exceptional clinical advice and support. We will support you with product demos, educational in-services and training to guide you through your mobility needs. For more information, visit our Clinical Expertise page.

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NDIS support

ILS is a registered NDIS provider. Our clinical team are specialists in assistive technology and work collaboratively with allied health professionals to facilitate equipment prescription for NDIS participants. Visit our Guide to NDIS Assistive Technology for more information.

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Hire equipment

Hiring from our wide range of quality products will give you the flexibility of short-term use. From commodes to power chairs, all our hire products undergo regular testing and maintenance so you can use ILS products with confidence.

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Service support

Whether you have a warranty claim or are in need of an after-sale repair, we are here for you. We’ll send out our qualified technicians to provide you with the very best in fast and reliable professional services and repairs. Book your service with us online.

Meet our team

Meet your ILS Ballina team

Home & Community Care

Tara Bolton

Account Manager / Occupational Therapist


Northern NSW region, NSW
Rehab (Configured Mobility)

Benjamin Wild

Seating and Mobility Specialist / Occupational Therapist



Scott Atkinson

Retail Area Manager


Dylan Knight

Store Manager


Andrea Rigg

Store Manager


Rose Guthrie

Retail Assistant


Emily Post

Retail Assistant (Occupational Therapy student)


Jessica Lord

Retail Assistant


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Customer support

Email us with any questions or enquiries. We would be happy to answer your questions. We’ll do everything we can to respond quickly.

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Occupational therapists

Made up of more than 40 occupational therapists, our clinical team are specialists in assistive technology and equipment prescription.

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Locate a store

Independent Living Specialists is Australia’s largest medical and homecare equipment supplier with over 30 showrooms across New South Wales, Victoria, Queensland and South Australia.