About Us

Our competitive advantage is the diversity of our team. With backgrounds spanning occupational therapy, aged care, oxygen therapy, mobility and nursing, it’s an unrivaled wealth and breadth of experience which is reflected in the success of each client project.

JO LONERAGAN Head of People & Culture

STEWART MCDONAGH Head of Clinical Services

ADAM MCDONALD Head of Retail, Ecommerce & Property

SHAMUS GILCHRIST Head of Operations

JILLIAN MASSELOS Chief Financial Officer

JASON WON Commercial Manager – Procurement and Contracts

Independent Living Specialists History Timeline

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What we really do?

ILS is a trusted Australia wide organisation that believes in a “customer first approach” to all aspects of business.

When you or your family no matter what age need equipment, we’d like ILS to be your first port of call. Catering toward your sports injury, rehabilitation or recovering from an illness; ILS will be there to assist with all of your physiotherapy and homecare equipment needs…

Mission Statement

Our sole and focused mission is to provide comfort, dignity, independence and improved quality of life to those in our community who require assistance.

We aim to achieve this through outstanding service, a superior range of quality product and exceptional value, all of which is delivered with sensitivity and care.

History of the Company

Independent Living Specialists are Your Physiotherapy and Homecare Equipment Specialists. Founded in 2004, ILS has 20 showroom facilities and operate three interstate offices. ILS are authorised DVA suppliers and NDIS official supplier.

Cooperate with Us!

Independent Living Specialists represents the Hero and Royale range of showering, toileting and mobility equipment. The range is synonymous with quality, style, functionality and design. We also represent key national and international brands. After sales service, excellent warranties, fast deliveries and extraordinary prices are all great reasons for making your next purchase with Independent Living Specialists.

What can we do for you ?

At Independent Living Specialists (ILS) we pride ourselves on employing Occupational Therapist’s (OT’s), who specialise in assistive technology and equipment prescription. Our OT’s are available to offer clinical advice and support in a variety of ways including general advice and recommendations, private consultation, products demonstration and trials and educational in-services and training. These services are available for the private client through to clinicians, therapists and care and support advisors.

Where a client may require further assessment to identify their needs, and an in-home equipment assessment is required, our OT’s are all nationally registered and available for, one-off, fee for service assessments, by referral only.

Please contact us today to discuss the most suitable service for your needs and location.

Quick, Reliable and Professional

Independent living specialists are committed to the service and repair of products that we offer to our valued clients, whether it be a warranty claim or any after sales repair our fully qualified technicians are some of the best the country has to offer.

Preventative maintenance

The ILS preventative maintenance program will benefit the customer by providing regular maintenance so it lessens the likelihood of the equipment failing. The service is carried out by a qualified ILS service technician and can be done either in the customer’s home or at ILS head office. ILS recommends that the customer get at least one preventative maintenance per year to ensure that their product receives the correct attention that it deserves.

FREE EXPRESS SHIPPING AUSTRALIA WIDE ON ONLINE PURCHASES OVER $250

The ILS education Centre is 42 sqm space that can be configured in various ways to meet our clients needs (theatre, classroom, training room and boardroom). Specialising in supporting local and industry related businesses, the ILS Education Centre serves the community as an excellent alternative to Hotels and Clubs.
Furthermore the facility is designed to provide each attendee with the added benefit whereby they can see firsthand the largest range of accessibility products and services from within one location, displaying an 800sqm showroom facility.

If you happen to find a lower price on a stocked item, We will beat it by 5%.

The ILS Group

For more than a decade, ILS has won recognition as a company synonymous with delivering solutions, innovation and customer satisfaction. An Australian company founded in 2004; today ILS has thirteen New South Wales. Queensland and South Australia showroom facilities and operates three interstate offices. As an Australian owned company, ILS proudly employs 150+ staff who collectively work to ensure each customer is always attended to with absolute professionalism and attention to detail.

Today the ILS Group represents four key brands that provide a collection of essential products and services to the Home Care and Hospital markets. These include wound therapy pressure relieving devices, respiratory and oxygen concentration, scripted specialised seating systems and home care hospital equipment together with other medical items.

The ILS Group is a trusted Australia-wide organisation that believes in a “Customer First” approach to all aspects of business, ILS continues to meet the varied needs of its customers through its comprehensive range of services.

Independent Living Specialists guarantee that absolute reliability is provided to you in every ILS product, every time. For the past twelve years ILS has grown to be one of Australia’s largest hospital and home-care equipment suppliers. Our knowledgeable, well trained staff ensure that each product fits perfectly, to assist our patients to lead a more fulfilled and independent life.

ilsau.com.au

ILS Pressure Care are proudly partnered with Talley UK and have been the exclusive Australian distributor of the Talley Pressure Care mattress range since 2007. Talley mattresses feature specialised cell design and a robust quality for the prevention of pressure ulcers. ILS Pressure Care is proudly represented on six Australian state contracts.

ilspc.com.au

ILS Rehab is a leading Australian provider of mobility and seating equipment, specialising in scripted power and manual wheelchairs. ILS Rehab are the exclusive Australian agent of the PRM custom moulded seating system and strive to provide an uncompromising level of service to our clients, which include wheelchair users as well as therapists and carers.

ilsrehab.com.au

Oxygen Solutions are medical grade oxygen therapy specialists and offer a range of home oxygen solutions including portable and floor standing systems. ILS Oxygen Solutions is the official distributor of the Inogen One, the world’s most popular portable oxygen concentrator and the professional choice for mobile oxygen therapy.

oxygensolutions.com.au