Independent Living Specialists (ILS) is pleased to announce the acquisition of Professional Assistance for Living (PAL) from 1 February 2024. For more information, please click here.
Home / ILS Blog / Enhanced Customer Experience and Product Range: Leef's transition to ILS

We are pleased to announce that Leef Independent Living Solutions is now part of the Independent Living Specialists Group (ILS). We are combining our capabilities, resources, and expertise to deliver a more comprehensive range of products and services to our customers. This change will result in a network of over 60 sites, covering New South Wales, Queensland, Victoria, Australian Capital Territory and South Australia.

What to expect

We anticipate that the following changes will progressively occur to our Leef showroom network and ecommerce website between late April and July 2023.

  • We will enhance the product offerings and services within our stores and online.

  • Leef stores will be rebranded ILS, with presence being maintained in the same locations.

  • Our systems and technologies will be upgraded to enable us to provide a better service to our customers.

  • Our email addresses will change from to

  • The Leef website will integrate with, enhancing our customer’s online shopping experience.

  • Leef’s legal entities will trade under Independent Living Specialists Pty Limited (ABN: 78 106 336 958). All quoting, invoicing, and trading terms will reflect this change.

  • Our banking account details will be changing. Please refer to your new invoices and quotes issued post transition.

During this time, we will do everything we can to ensure a smooth transition for our customers and business partners.

The future is exciting

Together, we will continue developing as a national provider of assistive technologies that supports Australians to move through life. This furthers our shared goal of creating an inclusive community that empowers people with disabilities and senior Australians to lead active and independent lives.

ILS will continue to invest in the combined network of specialist teams, showrooms, warehouses, and service teams to grow our capability to deliver and serve across Australia.

If you would like to know more or understand how this change can assist you and your clients, please do not hesitate to contact us at [email protected].

We appreciate your support and look forward to our continuing partnership.

Enhanced Customer Experience and Product Range: Leef's transition to ILS 2


Store closures

Our showrooms will be closed on the following dates for staff development and system upgrade.

Batemans Bay – 24-Apr-23
Bega – 24-Apr-23
Fyshwick – 24-Apr-23
Bayswater – 2-May-23
Mornington – 2-May-23
Ballarat – 2-May-23
Mackay – 2-May-23
Stepney – 16-May-23
Edwardstown – 16-May-23
Caulfield – 22-May-23
Warrnambool – 29-May-23
Maroochydore – 29-May-23
Mt Gambier – 29-May-23
Benalla – 5-Jun-23
Wangaratta – 5-Jun-23
Wodonga – 5-Jun-23



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