Easter Closure: Our ILS showrooms will be closed Friday 3rd – Monday 6th April, reopening Tuesday with normal trading hours. Wishing everyone a safe and happy Easter!
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Global FAQs

What are the dimensions of this bag?

The dimensions of the mobility scooter bag would be 36 w x 18 d x 43 h cm

October 20, 2017

What is the size of the seat hole?

The size of the toilet seat hole itself is: 26cm x 20cm in a cross section

October 18, 2017

Can the height be lowered in the side of the bed?

https://ilsau.com.au/product/removable-bed-rail/ This particular bed rail is not height adjustable. This model however is adjustable: https://ilsau.com.au/product/bed-rail-adjustable-height/

October 16, 2017

What are the dimensions of the chair? What sort of controls does it use?

Dimensions are 69~73cm x 150cm. This is a manual move chair with recline features to be operated by a carer.

October 16, 2017

Would this commode fit over a standard heigth toilet (450mm pan height)?

The measurements from Ground To Lower Seat Edge of the Aquatec Ocean Shower Commode are 422 mm – 522 mm. This means, when adjusted...

October 6, 2017

Hello, Does the padded transfer bench have the option of suction cup feet extension. What is the cost of this? Also, does your equipment have subsided prices for eligable clients?

Yes we do sell suction cups for separate purchase, the stock code is: S7765 – Suction Caps – for CQ...

September 28, 2017

What is the maximum handle height? Thanks

The space saver can be adjusted 32” to 38.5” in total height.

September 22, 2017

How do I adjust the height

For the Travel Lite Portable Outdoor Seat Walker, the height is adjustable on the two side bars. There are height...

September 11, 2017

What is the wheel’s diameter

14″ diameter alloy wheels

September 4, 2017

What colour is the timber

The Betten Malsch Nicole Hi Lo Bed is made of laminated flexible beech wood, in a light beige colour.

August 29, 2017

Does the Sunrise scooter have pneumatic tyres and what is the turning circle?

Yes, the Sunrise Medical S425 Mobility Scooter has 30cm pneumatic tyres, with a Turning Radius of 2.0 m.

August 7, 2017

if something goes wrong with the scooter, do you come to my house to fix it under the warranty?

Yes. We have technicians who will visit your house to fix the scooter.

August 7, 2017
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Independent Living Specialists is Australia's largest medical and homecare equipment supplier with over 60 locations across New South Wales, Australian Capital Territory, Victoria, Queensland and South Australia.

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