At Independent Living Specialists (ILS), we support people of all ages and abilities to move through life and do what matters most to them. We combine clinical product knowledge with exceptional service – working alongside therapists, families, and people with disability to find the right AT solution, and stay by their side as needs change and life moves on.
With showrooms across NSW, ACT, QLD, VIC, and SA, we’ve been supporting Australians with the right AT solutions for more than 20 years. Our showrooms are purpose-built spaces where clients can see, try, and experience equipment firsthand – and where therapists can refer with confidence.
Our specialist teams are dedicated to specific areas of need:
We work with people navigating unique and deeply personal challenges. That’s why we take the time to get it right – from assessment and product trials through to prescription, delivery, installation, and ongoing support.
Our approach is always person-centred. We work closely with referring therapists to make sure every recommendation is informed, appropriate, and genuinely useful for the individual client.
Our purpose – redefining what’s possible through assistive technology® – is brought to life every day by the people on our team. From our ATPs and product specialists to our delivery teams, admin, and support staff, every person plays a role in getting the right AT to the right client.
We’re a team built on compassion, responsiveness, and a commitment to positive experiences – for our clients and for each other. It’s not just what we do. It’s how we do it.
We source AT products from the world’s most trusted manufacturers – chosen for their quality, reliability, and clinical suitability. We also develop and refine our own in-house product ranges, giving us greater control over quality and availability across a wide range of categories.
With hundreds of in-house products and a pipeline of new solutions, we’re continuously investing in the people, products, and technology that help us deliver better outcomes.
Not sure if it will work in real life? We’ll bring equipment to your client’s home for a free professional trial – delivered and set up by our team, in the environment that matters. Prefer to compare more options?
Visit one of our 60+ showrooms and trial multiple products with expert guidance on hand.
Browse our full range of AT solutions online, across every category and need. Easy to search, easy to order.
Flexible hire options from basic daily living aids to complex mobility equipment. Available when you need them, our hire products are regularly tested and maintained.
ILS is a registered provider under NDIS, Support at Home, and a range of state and Commonwealth government equipment programs. We can help you understand your options.
Our qualified technicians provide warranty support, maintenance, and after-sale repairs. Book online and we’ll come to you.
We partner with therapists and AHPs to support AT prescription – including product demonstrations, educational in-services, and clinical team collaboration. We work alongside your expertise, not over it.
Our History
Leafing through the Trading Post from their garage office, co-founders Peter and Ian sourced their first hospital bed and rented it out.
Lane Cove, NSW
First education seminar
600 team members
New showroom: 5th, the Royal North Shore Hospital, (NSW).
New showrooms: 6th Kogarah (NSW), 7th Bathurst (NSW), 8th Port Macquarie (NSW).
New showrooms: 9th Ballina (NSW), 10th Campbelltown (NSW), 11th Grafton (NSW), 12th Coorparoo (QLD), 13th Adelaide (SA), 14th Hoppers Crossing (VIC), 15th Ballarat (VIC), 16th Balwyn (VIC), 17th Guildford (NSW), 18th Penrith (NSW).
New showrooms: 19th Erina (NSW), 20th St Ives (NSW). Total 230 team members and 65 vans.
11 New showrooms:
Warwick Farm (NSW)
Dandenong (VIC)
Kippa Ring (QLD)
Windsor Gardens (SA)
Prospect (NSW)
Bankstown (NSW)
Caringbah (NSW)
Warners Bay (NSW)
Coffs Harbour (NSW)
Wollongong (NSW)
Orange (NSW)
Orange (NSW) opened in January. Robina (QLD), Dee Why (NSW), Box Hill (Balwyn relocation) (VIC), NDC relocated from Mt Kuring-gai to Eastern Creek
Phillip (ACT), Morayfield (QLD), Capalaba (QLD), Ipswich (QLD), Geelong (VIC), Hornsby (St Ives relocation) (NSW), Ascot Vale (VIC), Bundaberg (QLD). Think stores re-branded to ILS. Toowoomba, Townsville, Virginia, Cairns, Mackay (all QLD) stores opened.
ILS acquired Leef Independent Living Solutions
Auburn (Wenty/Guildford relocation) (NSW), re-branded all Leef locations to ILS, Bega relocated to new site.
Edgecliff (relocation of Randwick) (NSW), August – Townsville (QLD) relocation, August – Wollongong (NSW) relocation, September – Morphett Vale (relocation of Edwardstown) (SA).
Independent Living Specialists (ILS) is pleased to announce the acquisition of Professional Assistance for Living (PAL) from 1 February 2024.
Email us with any questions or enquiries. We would be happy to answer your questions. We'll do everything we can to respond quickly.
Made up of more than 40 assistive technology professionals (ATPs), our clinical team are specialists in assistive technology and equipment prescription.
Independent Living Specialists is Australia's largest medical and homecare equipment supplier with over 60 locations across New South Wales, Australian Capital Territory, Victoria, Queensland and South Australia.
