Independent Living Specialists (ILS) is pleased to announce the acquisition of Professional Assistance for Living (PAL) from 1 February 2024. For more information, please click here.

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Global FAQs

Does this jar opener put the lid back on the jar?

It supports only opening the lid.

December 10, 2019

does the lift come with a cable to connect it to the chair 3 pin plug ?

This is only suitable for a genie mobility scooter.

December 6, 2019

My Dad got a Envoy (SN WEN-M4JRK-54-VP225957) what accessories are available for it thanks Lisa.

Please use https://ilsau.com.au/department/mobility-scooter-accessories/ for all accessories for Envoy 4 mobility scooter.

December 4, 2019

WHAT IS THE MAX SPEED OF GENIE PLUS

Genie Plus mobility scooter has a max speed of 6kmph.

December 4, 2019

will this canopy fit an invacare pegasus metro

Yes, mobility scooter canopy will connect to the Invacare pegasus metro mobility scooter.

December 4, 2019

Can this boot be resoled

This boot cannot be resoled.

December 3, 2019

how do I fold and secure it to put it in the boot

Please check the below video, how to fold up the seat walker. https://www.youtube.com/watch?v=POGJQ3Fu_S4  

December 3, 2019

Where in Perth WA can I view this product.??

At present, we don’t have a showroom in Perth but we offer FREE express shipping Australia wide.

December 2, 2019

what gradient s restrictions?

S700 mobility scooter has Maximum Safe Slope‎/gradient: ‎10º at 160kg

December 2, 2019

I would like to place or add a 18 or 20 meters extension lead because my house is to long

Please check below link. https://ilsau.com.au/product/oxygen-tubing/?attribute_length=15m

November 25, 2019

Is there a Genie Plus Travel Mobility Scooter Automatic Folding in stock somewhere in Melbourne?

Please check below Melbourne showrooms for Genie mobility scooter availability. Victoria Mobility Aid Stores ILS Ballarat Mobility Aids 10 Sturt...

November 25, 2019

battery approved for air travel? I see it is a travel scooter but just checking. Thank you.

Genie Mobility scooter approved for air travel. You can access the MSDS from below link. https://ilsau.com.au/wp-content/uploads/2019/06/MSDS-certificate-for-the-lithium-battery.pdf

November 19, 2019
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Independent Living Specialists is Australia's largest medical and homecare equipment supplier with over 60 showrooms across New South Wales, Victoria, Queensland and South Australia.

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