About ILS

Our competitive advantage is the diversity of our team. With backgrounds spanning occupational therapy, aged care, oxygen therapy, mobility and nursing, it’s an unrivaled wealth and breadth of experience which is reflected in the success of each client project.

No matter their role, each member of staff brings an incredible work ethic, care and passion for helping customers find their freedom and continue enjoying life. It’s this approach that ensures Independent Living Specialists continues to lead the aged and home care industry in Australia.

Key Company Contacts

Amanda Polwin
Compliance and Special Projects Manager

As compliance and special projects manager, Amanda manages the day to day running of ILS and takes an interest in making sure every customer need is met.

Shrija Pradhan
Operations Manager

Having been with ILS since 2011, Shrija manages the ILS customer service team, ensuring customers have all their questions answered.

Roxanne Palmela
Human Resources Manager

Roxanne is the ILS HR / Learning and Development manager and has over 5 years’ experience designing and implementing training programs.

Cathy Edmondson
Showroom Manager

A member of the ILS team since 2011. Talk to Cathy for any information regarding rehab, oxygen or pressure care.


Wayde Dillon
Division Operations Manager

Wayde is the ILS Pressure Care division operations manager.



The ILS Group

For more than a decade, ILS has won recognition as a company synonymous with delivering solutions, innovation and customer satisfaction. An Australian company founded in 2004; today ILS has nine NSW showroom facilities and operates three interstate offices. As an Australian owned company, ILS proudly employs some one hundred staff who collectively work to ensure each customer is always attended to with absolute professionalism and attention to detail.

Today the ILS Group represents four key brands that provide a collection of essential products and services to the Home Care and Hospital markets. These include wound therapy pressure relieving devices, respiratory and oxygen concentration, scripted specialised seating systems and home care hospital equipment together with other medical items.

The ILS Group is a trusted Australia-wide organisation that believes in a “Customer First” approach to all aspects of business, ILS continues to meet the varied needs of its customers through its comprehensive range of services.


ILS LogoIndependent Living Specialists guarantee that absolute reliability is provided to you in every ILS product, every time. For the past twelve years ILS has grown to be one of Australia’s largest hospital and home-care equipment suppliers. Our knowledgeable, well trained staff ensure that each product fits perfectly, to assist our patients to lead a more fulfilled and independent life.


ILS Pressure Care LogoILS Pressure Care are proudly partnered with Talley UK and have been the exclusive Australian distributor of the Talley Pressure Care mattress range since 2007. Talley mattresses feature specialised cell design and a robust quality for the prevention of pressure ulcers. ILS Pressure Care is proudly represented on six Australian state contracts.


ILS Rehab LogoILS Rehab is a leading Australian provider of mobility and seating equipment, specialising in scripted power and manual wheelchairs. ILS Rehab are the exclusive Australian agent of the PRM custom moulded seating system and strive to provide an uncompromising level of service to our clients, which include wheelchair users as well as therapists and carers.


Oxygen Solutions LogoOxygen Solutions are medical grade oxygen therapy specialists and offer a range of home oxygen solutions including portable and floor standing systems. ILS Oxygen Solutions is the official distributor of the Inogen One, the world’s most popular portable oxygen concentrator and the professional choice for mobile oxygen therapy.


OT Services

At Independent Living Specialists (ILS) we pride ourselves on employing Occupational Therapist’s (OT’s), who specialise in assistive technology and equipment prescription.

ILS Occupational Therapists

Dana Sartori
National Occupational Therapy and Homecare Manager

My role involves facilitating education for clinical staff across a variety of inpatient, community and nursing home settings by conducting educational in-servicing, as well as supporting fellow Occupational Therapists and prescribing clinicians.

Yvette MacMorland
National Pressure Care Manager

As the National Pressure Care Manager for ILS, I specialise in pressure injury prevention and treatment through the use of pressure therapy devices. I specialise in the Talley mattress replacement systems that are on QLD, NSW and SA government contracts.

Anja Hauenschild
Occupational Therapist and Account Manager for Northern Sydney Metropolitan Region

My experience is varied, but primarily focussed on community based physical rehabilitation and falls prevention. I believe that providing expert information and advice for people to make informed decisions about their needs is vital in maximising independence and safety with everyday activities.

Samantha Kilner
Occupational Therapist Account Manager for Western Sydney Metropolitan Region

My Role with ILS is a dynamic and diverse use of my skill set as an Occupational Therapist. My aim is to educate, empower and consult Therapists, Clinicians and Individuals with selecting the right equipment and service to maximise their independence and achieve their goals daily. My background as an OT includes work in both the Rehabilitation and Paediatrics sectors.

Natalie Hitti
Occupational Therapist and Account Manager for South and East Sydney Metropolitan Region

As an Occupational Therapist, I strive to assist people in regaining or maximising their independence with meaningful activities. My role at ILS involves providing education and clinical recommendations to prescribing clinicians, individuals and their families in order to reach their unique goals. My background as an OT includes experience in an orthopaedic and neurological rehabilitation setting.

Rachel Naylor
Occupational Therapist and Account Manager Upper Northern Region

My role as an Occupational Therapist at ILS is to empower and support clients in reaching maximum function and independence within the home and community environments by providing education and expertise in equipment and assistive technology to individuals, families and prescribing clinicians. My background includes work within Paediatrics and Work Rehabilitation.

Bethany Clark
Occupational Therapist and Account Manager Central West

As an occupational therapist, I am always aiming to empower people to be as independent and functional as possible in their daily lives. My role at ILS allows me to support people in their natural environments to access the appropriate equipment and supports to enhance their function and independence. My background is varied, having worked in paediatrics, physical disability and slow stream rehab settings most recently.bethany@ilsau.com.au

Riley Taylor
Occupational Therapist and Account Manager Northern Coast NSW

I am extremely excited about joining the ILS team here in Ballina to service the local region and the North Coast. I have worked as an Occupational Therapist in an acute,sub-acute and community setting and more recently in occupational rehabilitation. I am very passionate inrelation to equipment prescription and assistive technology to assist with maintaining or enhancing an individual’s independence or to help a client remain in their own home.riley@ilsau.com.au