Home / ILS Store experience / Independent Living Specialists Balwyn - Mobility Specialist store

Opening hours
Mon-Fri: 9am-5pm, Sat: 9am-2pm

About ILS Balwyn

Our ILS Balwyn store is conveniently located in Boroondara shops in Balwyn North. It is a short drive away from Box Hill Hospital and nearby aged care facilities such as Doncaster Manor and Trinity Manor. At our cosy showroom, you will find a quality range of homecare mobility products from reputable brands.

Our ILS Balwyn team is made up of highly knowledgeable and qualified staff including a dedicated occupational therapist (OT). We provide exceptional customer service, delivered with sensitivity and care. We will work closely with you to understand your unique needs, and support you in selecting products best suited to helping you achieve your goals.

We invite you to visit us at our ILS Balwyn store to discuss your homecare equipment needs in a relaxed and comfortable environment, or continue to shop online 24/7.

ILS products

Quality products and competitive prices

Our care solutions

We are here for all your needs

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Occupational therapy services

Our Home and Community Care team are ready to provide you with exceptional clinical advice and support. We will support you with product demos, educational in-services and training to guide you through your mobility needs. For more information, visit our Clinical Expertise page.

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NDIS support

ILS is a registered NDIS provider. Our clinical team are specialists in assistive technology and work collaboratively with allied health professionals to facilitate equipment prescription for NDIS participants. Visit our Guide to NDIS Assistive Technology for more information.

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Hire equipment

Hiring from our wide range of quality products will give you the flexibility of short-term use. From commodes to power chairs, all our hire products undergo regular testing and maintenance so you can use ILS products with confidence.

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Service support

Whether you have a warranty claim or are in need of an after-sale repair, we are here for you. We’ll send out our qualified technicians to provide you with the very best in fast and reliable professional services and repairs. Book your service with us online.

Meet our team

Meet your ILS Balwyn team

Home & Community Care

Sally Kentell

Account Manager / Occupational Therapist

sally.kentell@ilsau.com.au

VIC

Stephanie Diep

Retail Area Manager

VIC

Avrill Juriansz

Store Manager

VIC

Taliah Postans

Retail Assistant (Physiotherapy student)

VIC

Telisha Postans

Retail Assistant (Chiropractic Science student)

VIC

Felicity Zheng

Retail Assistant / Physiotherapy student

VIC

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Customer support

Email us with any questions or enquiries. We would be happy to answer your questions. We’ll do everything we can to respond quickly.

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Occupational therapists

Made up of more than 40 occupational therapists, our clinical team are specialists in assistive technology and equipment prescription.

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Locate a store

Independent Living Specialists is Australia’s largest medical and homecare equipment supplier with over 30 showrooms across New South Wales, Victoria, Queensland and South Australia.