Global FAQs

What’s the max weight it can carry as I’m a big guy

Maximum user weight 136kg for the Leo mobility scooter.

October 23, 2019

What is the recommended size of the storage shed? What are the access requirements?

Please check the Scout mobility scooter dimensions.  You will need minimum access. Length 106cm Height 91cm Width 48cm

October 23, 2019

does this get delivered assembled and are the wheels larger for going safely up and down curbs

S425 Mobility scooter needs minimal assembly. All you have to do is add Seat to the scooter. S425 Mobility scooter...

October 22, 2019

My battery casing and rear cover is broken do you sell replacemnet parts?

Yes, we sell replacement parts. Please call 1300 008 267 ask for the service department.

October 21, 2019

are extra batteries availalable for the g4 and how much

Inogen G4 Double Battery https://ilsau.com.au/product/inogen-one-g4-double-battery/ – $695.99 – FREE express shipping Inogen G4 Single Battery https://ilsau.com.au/product/inogen-one-g4-single-battery/ – $495.99 – FREE...

October 21, 2019

RE MED EASY RIDER. DO YOU HAVE TRADE INS?

Please speak to our online team for alternative options.

October 21, 2019

How much is freight on a 4 seat walker under $250.00 to Armadale w.a. 6112

Shipping charge will be $19 for Australiawide with tracking.

October 21, 2019

I live in Cairns, where do I get my Machine Serviced?

Please call 1300 008 267 ask for service.

October 18, 2019

How does the bidet bowl work?

A portable bidet is a device that allows for thorough and easy cleaning of the genital and bottom region. It...

October 10, 2019

Pride Jazzy Select 6 Power Chair Can you lift the left hand of the chair up?

Yes, You can upwards the left-hand arm holder.

October 2, 2019

will this canopy fit my pathrider ES10

Yes. This scooter canopy will be easily attached to Pathrider ES10 mobility scooter.

October 1, 2019

Can you attach wheels to the legs of the High back Royal Chair?

This high back chair doesn’t support castors. Please check Atama mobile range-chair  https://ilsau.com.au/product/atama-mobile-range-chair/

September 25, 2019
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Customer support

Email us with any questions or enquiries. We would be happy to answer your questions. We'll do everything we can to respond quickly.

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Assistive Technology Professionals

Made up of more than 40 assistive technology professionals (ATPs), our clinical team are specialists in assistive technology and equipment prescription.

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Locate a showroom

Independent Living Specialists is Australia's largest medical and homecare equipment supplier with 53 showrooms across New South Wales, Victoria, Queensland and South Australia.